Service & Capabilities

We want to create a long-term relationship with you. From site planning throughout the life of your machine, we provide continual service and support.

One of the ways McLanahan provides continual support throughout the sales to start-up process is by assigning a full-time project manager to each project. McLanahan does not rely on sales people or engineers to see projects through; instead, the company employees a team of project managers that work one-on-one with customers.

A customer’s project manager serves as the single point of contact throughout the project, making it simpler for the customer and so that nothing slips through the cracks. Throughout the design and manufacture process, project managers work closely with producers to ensure their custom engineered solutions meet the specifications of their unique application.

McLanahan’s Project Management Department maintains contact during each stage of the process including sales, engineering, production, shipping and start-up, so customers can rest easy knowing that everything is managed.