Service & Capabilities

Our partnerships with our customers don’t end with the purchase of equipment. We are going to be there for you for the life of the machine. Whenever you need us, we are available to offer you technical assistance and field service.

Customers are able to contact McLanahan customer service personnel around the world 24 hours a day, seven days a week through e-mail or directly through mobile phones.

Customer service is able to answer any questions regarding McLanahan equipment, ship parts available from inventory and send field service personnel to your site. Whether you need a question answered or a part to get you up and running, please feel free to contact our customer service team. Below are some of our global customer service personnel and their contact information. We want you to know we are here for you 24/7.

Australia & Asia-Pacific

Paul MitchellPaul Mitchell
Warehouse Coordinator
Newcastle, NSW
E-mail: pmitchell@mclanahan.com.au
Business Number: +61 249 248 202
After Hours Number: +61 400 057 032

Brad PeterkinBrad Peterkin
Customer Service Specialist
Newcastle, NSW
E-mail: bpeterkin@mclanahan.com.au
Business Number: +61 249 248 251
After Hours Number: +61 400 051 515

Richard WilliamsRichard Williams
Regional Manager – Western Australia
Perth, WA
E-mail: rwilliams@mclanahan.com.au
Phone Number: +61 400 051 916

Asia

Hyderabad, India
E-mail: info@mclanahan.in
Business Number: +91 40 2354 5600

North America

Tom MooreTom Moore
Director – Parts & Service
Hollidaysburg, Pa., USA
E-mail: tmoore@mclanahan.com
Business Number: +1 (814) 695 9807
Pennsylvania Office After Hours Mobile Phone: +1 (814) 207 3365
Tennessee Office After Hours Mobile Phone: +1 (814) 505 7935
Iowa/Univeral Equipment After Hours Mobile Phone: +1 (814) 312 3249